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  • We contacted the agency because our seven month old baby girl did not nap during the day. Before supernanny came, the baby was a good sleeper at night, but refused to sleep during the day and we had to go outside and walk her in the pram every time we wanted to her to nap. We knew that wasn't the right way, but we had tried a few times to put her in the crib and she would cry for over an hour till we picked her up again. When supernanny came and observed our daily routine with baby she quickly suggested us to change a few things, starting with the time baby woke up in the morning as well as the feeding schedule. Supernanny explained to us that a baby her age had to nap twice a day for total of 3h (before did nap only in the pram for about 2h total a day) and go to bed at night no later than 7.30pm (before we would put her to sleep at 9.30pm till 8am the next day).Supernanny stayed with us for four days and started to change things at the first day. Of course, baby refused to nap during the day during the first days but she cried no more than 25minutes the first day and it was less and less the days after. Two weeks later, I can finally say that baby no longer cries when we put her in the crib for napping during the day and it is PRICELESS. I was sceptical at first of all changes that Supernanny was implementing but we decided to give it a chance and now I'm finally convinced. Called this agency has been such a good investment and now we feel confident of what we have to do to make baby feel better and rested.In addition to the sleeping issues, supernanny made us understand that we had to change a few things in baby's feeding schedule so sleeping routine could work, which we did.I am also grateful for how supernanny showed us how to get rid of the dummy. I have to say that looking back now, we were probably using it too much, specifically to calm baby down (I think this also had to do with baby not sleeping properly so was more fussy all the time). Thanks for your help!
    ..
    maria
  • 4-5 great night nannies! We've had 4-5 different night nannies who have helped at different times looking after my two daughters, from when they were 2 days old to a few months old. Night Nannies have been able to provide both regular support over a period of weeks, and also ad hoc cover on short notice. All the nannies we have met have been wonderful -experienced, gentle, and extremely professional, and have not only looked after our daughters, giving us some much needed sleep, but also shared lots of tips with us particularly when we were first time parents. I would fully recommend the agency to others.
    ..
    Jo
  • Great service Night Nannies provided us with a brilliant night nanny to give us an extra hand with our first baby! Will certainly use them again if we have a second! Really recommend working with them!
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    katie
  • I don’t know where to begin to thank our Sleeptrainer for everything she did for our family. I am heavily pregnant, and was co-sleeping with our one year old son who was still waking up in the night and drinking bottles of milk. With the new baby looming, I knew I had to sort out this arrangement ASAP! Thank goodness for our Sleeptrainer. She asked for a detailed agenda of what our day looked like, she then went through all the things we should and shouldn’t be doing. From which probiotics to take to food, nap times, toys and more. Incredibly helpful for a first time mother to have this guidance! She wrote us a plan hour by hour- that was realistic and easy to follow. She was there every step of the way, constantly checking in when she wasn’t at our home. Our son dropped his morning nap, moved to his cot and dropped waking in the night for bottle feeds all within a few days. He slept through the night almost instantly. He was ready for all the changes that she made, which was very reassuring as I was nervous about the idea of the crying out technique. He now sleeps from 7pm until 7am and is so much happier! He’s eating more and has adapted so well to the changes. our Sleeptrainer sits down with you every night and gives you a chance to ask any questions- no matter how stupid! She’s incredibly professional, kind and caring. Thank you for turning our life around and making sure I’m ready for the newborn! Thank you for all the help and advice. I cannot recommend her highly enough. Worth every penny and more! Since She left she’s been in touch to check in and make sure our son is still doing well. It’s really lovely to know I have the support if I need it ongoing. I’ll use her again if I have any problems breast feeding or with sleeping for my next son. Thank you and we miss her already!
    ..
    Olivia
  • ChXXXX came to help us when our son was only one week old and she was fantastic at educating us about what we needed to do in order to create a good night time schedule for him. Additionally, she has a huge number of sleep tricks that enabled our son to sleep and also allowed us to get a decent night of sleep and not worry about him. She is hugely experienced and we greatly appreciated how professional she was. She has a wealth of knowledge about all matters to do with babies, and we found this invaluable. We liked her so much that we took her to Norway over the festive period to continue to help us. ChXXXX is a great character and we liked her instantly. We cannot recommend her enough for anyone with a new born who needs help and advice. We would have liked to keep ChXXXX for 3 months, but all the complications with covid and traveling meant that we were not able to do this. In the end we used her for about 3 weeks and cannot recommend her highly enough.We used ChrXXXX on two occasions and were struck by how calm and helpful she was. She has many years of experience and we felt very comfortable leaving our son with her. One major advantage with ChrXXXX is that she has her own car and can drive to and from night nannying. This is a significant differentiator during the covid period and we felt very comfortable having someone who did not need to take public transport to get to us. The vast majority of Nightnannies do not have their own car or do not live in central London meaning that the fact ChrXXXX does live fairly centrally in London and does have her own car is of note.
    ..
    James
  • "Night Nanny our guardian angel"Our Night Nanny/Sleep trainer was amazing in every way. She taught our 18 months old son who suffered from reflux severely and would wake up sometimes every 45 minutes finally to sleep and settle himself.The moment our Sleep trainer came through our door we felt guided and supported. Wilbur would click instantly with her and we could feel her warmth and positive energy towards all of us. She just made us feel at ease. She stayed with us for 6 nights and it felt like having a guardian angel around. She motivated us constantly and progressed with Wilbur so rapidly it felt like a miracle and at the same time everything our Sleep trainer explained and advised us about Wilbur and our routine with him made total sense and explained all our issues we had with him previously.Wilbur is now managing to sleep through and even manages to settle himself back to sleep when he feels poorly. He seems so much more confident and we feel we can read him so much better now.Our Night Nanny/sleep trainer was truly the best decision we’ve made in a long time as she really fixed Wilbur’s bad sleeping habits and also made sure we can implement a routine suitable for us as a family.Johanna
    ..
    Johanna
  • Don’t even think about it, just book! Not only did our Night Nanny ensure that my husband and I had a blissful, uninterrupted night’s sleep but I was also so impressed by her wealth of knowledge and truly touched by the depth of care she showed towards my daughter - and, actually, to me and my own welfare.

    I have since told all my friends due to give birth that using Night Nannies is an absolute must. Honestly, why we waited till our daughter was six weeks old to use Night Nannies is not an error I will make next time round!
    ..
    Francesca
  • Annie the Nannie came to stay with us in Hampshire for five nights. We have two children, 14 months apart, and the oldest one had just turned 2 when Annie came and saved us. She helped me plan a daily routine and nap schedule for both children and by the third day our life had completely changed. We'd gone from being awake regularly through the night from one or other child (who would then wake/keep the other awake), and our bedtime routine was taking us nearly 2.5 hours every night, to then having both children sleeping through and very quickly with simple changes our bedtime routine took a maximum 45 minutes including bathtime and by night 5, they were sleeping for over 11 hours. It's been over 4 months now and they are both still consistently sleeping. Anyone that asks, I tell them Annie the Nannie saved us. From that initial phone consultation with her I knew (after months and months of deliberation) that I had made the right decision.
    ..
    P
  • ‘Our little boy, almost 10months, started waking up during the night almost every 1,5h crying for milk, while before he was waking every 3-4h before. We were desperate, not knowing what caused that, instead of sleeping more while growing, be worse than a newborn. So, I searched through the internet and found out about a new term ‘sleep trainer ‘ I couldn’t believe that existed. Being a bit hesitant since I didn’t know how this worked or how it would work for me since I live far away from London /Uk , I called the agency and they suggested one girl for us! At first, we were planning for her to fly to us but then we realized that this couldn’t work since the baby didn’t have its own bedroom in the house and he was sleeping with us, so we asked her if she could consult us from distant. She accepted and we started. I was really stressed about how this could even work, but from the first night the baby started changing, something I could never believe it was possible. She strategically set up a new schedule for him from day to night which was mandatory for him to change habits and start sleeping. She was there on her phone during the night to advise me in case I needed her and also during the day. I was constantly asking questions since there were so many things and changes for us and the baby but she was there insisting to her technics, since I was so stressed and scared. In a week time, baby finally learned how to soothe himself when waking up during the night or day naps, he eats more, he plays more and he is happier. We also know what to do with him and what to expect from him during the day. I would definitely recommend her for a life changing experience for the baby and the parents! ‘Adriana P.
    ..
    Adriana
  • Happy baby, happy mom I wanna start saying that the sleep training was the best desicion i ever made, i was sceptical because i tought my baby was going to cry a lot and that gave a lot of anxiety, but im so glad it wasnt too bad, it went so well, our sleep trainer was a live saver, i was getting depresion from the lack of sleep, now both of us are in better mood, i already started recommending you, thank you so much for helping us.
    ..
    Karla
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