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  • We contacted the agency because our seven month old baby girl did not nap during the day. Before supernanny came, the baby was a good sleeper at night, but refused to sleep during the day and we had to go outside and walk her in the pram every time we wanted to her to nap. We knew that wasn't the right way, but we had tried a few times to put her in the crib and she would cry for over an hour till we picked her up again. When supernanny came and observed our daily routine with baby she quickly suggested us to change a few things, starting with the time baby woke up in the morning as well as the feeding schedule. Supernanny explained to us that a baby her age had to nap twice a day for total of 3h (before did nap only in the pram for about 2h total a day) and go to bed at night no later than 7.30pm (before we would put her to sleep at 9.30pm till 8am the next day).Supernanny stayed with us for four days and started to change things at the first day. Of course, baby refused to nap during the day during the first days but she cried no more than 25minutes the first day and it was less and less the days after. Two weeks later, I can finally say that baby no longer cries when we put her in the crib for napping during the day and it is PRICELESS. I was sceptical at first of all changes that Supernanny was implementing but we decided to give it a chance and now I'm finally convinced. Called this agency has been such a good investment and now we feel confident of what we have to do to make baby feel better and rested.In addition to the sleeping issues, supernanny made us understand that we had to change a few things in baby's feeding schedule so sleeping routine could work, which we did.I am also grateful for how supernanny showed us how to get rid of the dummy. I have to say that looking back now, we were probably using it too much, specifically to calm baby down (I think this also had to do with baby not sleeping properly so was more fussy all the time). Thanks for your help!
    ..
    maria
  • We decided to call Vera as our 7 month old daughter was refusing to take a bottle, snacking a lot and increasingly waking in the night. I had been trying to stop breastfeeding without any success.Vera helped us make lots of important changes across the entire routine which has made a huge difference and Allegra is much more settled, eating proper portions, gaining weight sleeping better. Some of the changes seemed very small and were not always related to the feeding routine but I could quickly see that it was important to make sure that we were giving her the right structure for playtime, sleep and feeding. Vera’s experience made me feel very confident she knew what was going to work for Allegra and, sure enough, by the first day of fully implementing the new routine my daughter was eating proper meals and sleeping through the night.Asking Vera to come and help has been the best decision we have made and I’m so grateful. Aside from being very good at what she does Vera is also so lovely and a joy to have around the house! I highly recommend her.
    ..
    Chloe
  • Our Nannie came to us at short notice as we needed some support. She was very adept in knowing exactly the amount of help that we needed, and when. To start it was just about making sure we were able to get sleep, and then she was so helpful reassuring us about our routine and feeding and pointing us in the right direction when we needed that, but she was never pushy, just supportive which was just what we needed. Our son was very relaxed with her, she was so good with him right from the beginning which was a huge comfort to us. We could not recommend her more
    ..
    Andrew
  • We were lucky to have been matched with our night nanny. This came at a time where I was personally going through a post pregnancy operation and was in a lot of pain/coupled with sleep deprivation. Our night nanny made me feel calm and took great care of my newborn baby. She was extremely professional, caring, reliable and offered practical advice. Now that our baby is sleeping through the nights, we are no longer in need of a night nurse and give Night Nannies our highest of recommendations. There were multiple occasions where I requested a night nanny within 24 hours and they always got back to me promptly with great options. Thank you!
    ..
    Brenna
  • Our night nanny came to help us with our daughter two/three nights a week for five weeks. Having her join our new family was one of the best decisions we could have taken – helping us get some much-needed rest was certainly a plus, but it was more her guidance and insight which became invaluable to us. She supported us with giving our daughter her first bath, put me on a feeding schedule to make sure our baby was gaining enough weight (as she was born on the small side) and helped me get set up with the expressing machine (amongst other things). Our night nanny was always on time and very discreet. Most importantly, she was incredible with our daughter – so kind and caring, and always managed to soothe her instantly. We felt that we could completely trust her from the get-go and would certainly love to have her back should there ever be a baby number two.
    ..
    Anna
  • I contacted Night Nannies recently when… I contacted Night Nannies recently when my daughter needed overnight help at short notice. My son in law was away unexpected, and she was trying to cope with two badly sleeping children on her own. I spoke to Sally, the local area administrator, at once (so much easier than filling in a form and waiting for some-one to call you back) who was understanding, sympathetic and extremely helpful. I had the references of an excellent sounding Nanny within an hour, and the nanny (whom my daughter said was lovely) started work three days later. The whole business was amazingly easy, and an outstanding success.

    I would use them again without hesitation.
    ..
    Sue
  • Professional and responsive service… Professional and responsive service shared great candidates.
    ..
    Jawad
  • Ritah has looked after our newborn son from when he was two days until 3 months old. Ritah was great to work with. She is confident, calm and was lovely and affectionate towards our son. Ritah is professional, proactive with a great attitude, and she very clearly enjoys working with babies. My husband and I found her experience with newborns reassuring and often asked her for advise on feeding, sleeping routines and minor health issues. We can highly recommend her to any family who are looking for an experienced, enthusiastic and friendly night nanny for their newborn. We will miss Ritah as she helped us immensely through the first crazy weeks of parenthood.
    ..
    Kerstl
  • Our night nanny was absolutely incredible. I quite possibly could not have got though those first few months without her. She is the most calm, kind and reassuring presence to have around. I trusted her implicitly and my daughter adored her from the first day they met. She would come in at 9pm like an oasis of calm and it meant I could relax and get some sleep for those blissful hours we had her. Those early weeks of motherhood are so hard but she made them feel so much easier to have her supporting us though them. They are also full of so much unsolicited advice which she never ever did. She would be a fountain of amazing knowledge and experience if you asked her but would also empower and reassure you to make decisions and suggest how you might want to do things. We couldn’t recommend her more highly. I only wish she never had to leave!
    ..
    Molly
  • The nanny we had is/was a life saver. She was so kind, so helpful, so gracious and most of all cared with a lot of experience and logical thinking. She was great help, and we have nothing but good things to say about her. Thank you for putting us with her. We will be back for baby 2 (and maybe even baby 3)!
    ..
    Khaled
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