When I was needing help with my son who was having difficulties with allergies / intolerances... .When I was needing help with my son who was having difficulties with allergies / intolerances the agency sent me a brilliant nanny with experience in this area. I was looking for some support to watch over him during the day so that I could get some rest as he wasn't sleeping much while he was unwell, but with this nanny I got so much more than that.She was a wealth of knowledge on allergies and intolerances and without her guidance I don't think I would have made it through the weeks. She has a very big heart, she cared for my son as if he was her own, and was extremely dedicated and focused on helping us solve the mystery of his health issues. She made recommendations on formula, managing his most distressing moments, my diet, breastfeeding and specialists to see that proved correct each time. Without her by my side we would be a lot further behind in getting my son back to full health. His intolerances and reflux are now being managed so we can all start getting more sleep and have a happier baby.Im really grateful we were able to have The nanny we did the past few weeks and would certainly not hesitate to use her again in the future.We also use a regular night nanny from this agency and she is now very much part of the family. Her quality of care, experience and company is fantastic. .